Product Availability, Shipping & the Holiday Season

Some important notes for those browsing our website, especially if you are looking to make a holiday gift purchase:

You may be aware that due to global supply chain issues affecting a number of industries worldwide, specific new products we carry may not always be available, and sometimes our suppliers can't give us a firm ETA on when new shipments are arriving. Despite these challenges, we are still stocking a wide variety of new and used instruments and accessories, and are happy to help you find the right item(s) within the time frame you need.

We do our best to keep our online inventory up-to-date, and suggest that you start by browsing our In-Stock collections you'll find on our main page. If an item is not in stock, its page will either say "This item is currently out of stock" and will allow you to still purchase (in which case we will file a backorder for you, and/or will contact you to offer alternatives) - or the listing will appear as Sold Out. In either case, you are welcome to contact us directly for more information on availability of that item.

We encourage our customers who may be doing holiday shopping to buy and inquire as early as possible. Shipping times have also increased slightly, and especially as the holiday season nears, may become less reliable with ETAs. We use UPS Ground for most shipments, which is generally between 2-7 business days depending how close the destination is to Takoma Park, MD. Small packages such as books and small accordion parts may be shipped by US Postal Service, and delivery times can vary. If you have a specific time frame you need your order by, you're welcome to contact us to discuss options. Expedited shipping methods are also available. Packages shipped 12/20/21 or later by ground methods may not have guaranteed arrival before Christmas. 

You may get a faster answer about availability and shipping options by calling us during business hours at (301) 270-9090, but you can also send us an email. 

Keep in mind that we also offer physical gift cards and E-gift cards! These can be used at any time by your recipient. E-gift cards can be emailed to your recipient, either instantly or on a designated date.